Returns

Due to the intimate nature of our products and to ensure the highest standards of hygiene and safety for our customers, all sales are final. We cannot accept returns or exchanges on any items once they have been shipped.

Please carefully review your order before completing your purchase. If you receive a defective or damaged product, please contact our customer service team within 3 days of delivery for assistance. Proof of defect or damage (such as photos or videos) may be required to process a resolution.

We appreciate your understanding and cooperation.

For any questions or concerns, feel free to contact us at contact@themalerose.com